Privacy Policy

Last updated: April 2026

1. The Short Version

We collect only what we need to process your rental. We do not sell your data, we do not share it with advertisers, and we do not use it for anything beyond running this business. If you want us to delete your information, just ask.

2. Who We Are

ANNARADDY VANDI is a sole proprietorship operated by Rajaappan Anna M. Raddy, based in Valasaravakkam, Chennai. When this policy says "we," "us," or "our," it refers to this business. Our registered address is No 10, 1, Radhakrishnan St, Subramania Salai, Fathima Nagar, Valasaravakkam, Chennai, Tamil Nadu 600087, India.

3. What Information We Collect

When you rent a bike or scooter from us, we may collect the following:

• Identity details: Your name, age, and photograph (from your ID document).
• Contact details: Phone number, email address, and WhatsApp number.
• ID documents: A copy or record of your driving licence number and government photo ID number for verification purposes.
• Rental details: Which vehicle you rented, pickup and return dates, and the amount paid.
• Payment information: We note the payment method (cash, UPI, or bank transfer) but we do not store bank account numbers, UPI PINs, or card details.
• Communication records: WhatsApp messages, call logs, and emails exchanged between us during the booking process.

If you visit our website without renting, we may collect basic analytics data like your browser type, device, and pages visited — but nothing that personally identifies you.

4. Why We Collect It

Every piece of information we collect serves a specific purpose:

• To verify your identity and eligibility before handing over a vehicle.
• To process your booking and keep a record of the rental.
• To contact you about your booking — confirmations, reminders, or follow-ups.
• To resolve disputes if something goes wrong during the rental.
• To comply with Indian law, including requirements under the Motor Vehicles Act and the Information Technology Act.

5. Who We Share It With

We do not sell or rent your personal information to anyone. We may share limited information in these situations:

• Law enforcement: If required by a court order, police investigation, or legal obligation.
• Insurance claims: If there is an accident and we need to file or support an insurance claim.
• Service providers: If we use a third-party tool for analytics or communication (like WhatsApp Business), your data may pass through their systems under their own privacy policies.

6. How Long We Keep It

We hold onto your rental records for up to 12 months after your last rental. This gives us enough time to handle any delayed disputes or insurance matters. After that, we delete or anonymise the data. Communication records (WhatsApp messages, emails) are retained for the same period unless you ask us to delete them sooner.

7. Cookies and Website Tracking

Our website is simple and does not use login systems or tracking cookies for advertising. If we use any analytics service (like a basic visitor counter), it collects anonymised data only — things like page views and referral sources. No personal information is gathered through our website alone.

8. How We Protect Your Data

We take reasonable steps to keep your information safe:

• Physical documents (ID copies) are stored securely and destroyed after the retention period.
• Digital records are kept on password-protected devices.
• Access to customer data is limited to the business owner and authorised staff only.

That said, no system is perfectly secure. We cannot guarantee absolute protection, but we do our honest best.

9. Your Rights

You have the right to:

• Access: Ask us what personal information we hold about you.
• Correction: Request that we fix any inaccurate details.
• Deletion: Ask us to delete your data, subject to any legal obligations that require us to keep it.
• Withdraw consent: If you previously gave us permission for something specific (like marketing messages), you can take it back at any time.

To exercise any of these rights, contact us using the details at the bottom of this page.

10. Third-Party Links

Our website may link to external sites — Google Maps, WhatsApp, or social media platforms. Once you leave our site, their privacy policies apply, not ours. We have no control over how they handle your data.

11. Children

Our service is not available to anyone under 18. We do not knowingly collect personal information from minors. If we discover that we have, we will delete it promptly.

12. Updates to This Policy

We may revise this policy as our business evolves or as laws change. The date at the top tells you when it was last updated. We recommend checking back before each rental if privacy matters to you.

Get in Touch

If you have questions about how we handle your data, or if you want to exercise any of your rights, here is how to reach us:

ANNARADDY VANDI
Phone: +91 7474749696
Email: clubbike@annaraeddymotorvandi.site
Address: No 10, 1, Radhakrishnan St, Subramania Salai, Fathima Nagar, Valasaravakkam, Chennai, Tamil Nadu 600087, India